Hosted by the Harrison County LE Training Academy, Biloxi, MS

Course Duration: 8hrs     Instructional Setting: Classroom

Instructed By: James C. Lilley - The Director of Global Police Solutions, LLC, Jim brings with him over twenty-five years of law enforcement experience both Nationally and Internationally. He holds a Bachelor of Science degree in Criminal Justice as well as an ICITAP Master Instructor certification, and is a member of the International Law Enforcement Educators and Trainers Association. Jim is well diversified in law enforcement, and has served in such supervisory and management roles as a Corporal, Detective, Major Level Narcotics Task Force Agent, Detective Sergeant, Patrol Sergeant, Training Sergeant and as a Training Division Commander/Lieutenant. Jim also served as a Critical Incident Negotiator for over twenty years, and was invited by the FBI and DOJ in 2001 to come to Washington and assist with writing National Guidelines for Critical Incident Negotiations teams across the Country. After Law Enforcement, Jim served four years in Iraq with the police training mission, and held positions as Senior Mentor, Lead Trainer, Training Center Support Team Leader, and as the Acting Regional Commander for AAB 5, Southern Iraq where he received a Certificate of Appreciation for Dedication and Initiative from Lieutenant General Helmick, USA, Commanding General, Multi-National Security Transition Command-Iraq.


COURSE DESCRIPTION: This course is designed to ensure a quality presentation of street level communication skills training for the road officer, corrections officer and supervisors. This course teaches the importance of listening to an individual in crisis or experiencing trauma, accessing the situation and understanding the need to communicate properly and professionally during the current call for service or corrections incident. This course is designed to teach the basic skills, techniques and concepts required of patrol or corrections officers, with an emphasis on communication and active listening.


Topics Include:

Essential Communication Skills

Active Listening Skills

How Trauma Effects Individuals Differently

The Law Enforcement Officer and Defusing the PTSD Subject

Theories of Motivation-Psychology

Mental Disorders; ASPD, DPD, BPD, and PPD

Stress Management


COURSE GOAL: To provide the patrol officer/deputy, corrections officer and supervisors with the skills, techniques and basic concepts needed to assist and help those in need involving subjects in crisis, agitated individuals, mentally disabled, or potentially violent subjects. The Law Enforcement Officer will learn the importance of identifying and interpreting an individual’s body language as well as other indicators, in identifying subjects in crisis. An understanding as well as practical knowledge of these concepts and skills is fundamental for the safety of our law enforcement officers, as well as the subjects they come in contact with.

Global Police Solutions, LLC is an approved advanced LE training provider throughout the United States and Abroad who understands the concerns and needs of today’s law enforcement.


Global Police Solutions, LLC

Professional Training for Today's Law Enforcement

Event Properties

Event Date 09-09-2021 8:00 am
Event End Date 09-09-2021 5:00 pm
Registration Start Date 12-17-2020 8:00 am
Capacity 40
Cut off date 09-06-2021
Individual Price $119.00
Location Harrison County Law Enforcement Training Academy
We are no longer accepting registration for this event

Location Map

Thank You

At Global Police Solutions, we believe the more you can get officers involved in the class, the more they will learn, and ultimately retain. For this reason, our instructors take a “Hands On” approach to teaching. We make your officers comfortable by providing drinks and snacks throughout our classes as well as use Giveaways to increase class participation. We do all this while conducting a relaxed and informal class which produces an environment conducive to learning. Come see the difference and experience todays Professional Law Enforcement instruction for today’s Law Enforcement Professional.

Toll Free 855-4GPSTRAINING (855-447-7872)

Post Office Box 216
Conway, S.C. 29528

Copyright Global Police Solutions LLC.