Critical Incident Negotiations Level I - The Tactical Negotiator

Private Course for the South Carolina Department of Mental Health, Mt Pleasant, SC

Course Duration: 40hrs   Instructional Setting: Classroom/Field

Instructor: James C. Lilley, ICITAP Master Instructor. Jim brings with him over twenty-five years of law enforcement experience. During his law enforcement career, Jim rose through the ranks from patrolman to the Training Division Commander/Lieutenant with the Horry County Police Department, Horry County South Carolina. Jim is well diversified in law enforcement, as he worked as a Road Patrolman, Corporal, Detective, Major Level Narcotics Task Force Agent, Detective Sergeant, Patrol Sergeant, Training Sergeant and as the Training Lieutenant. As the Training Division Commander, Jim was responsible for managing all training for department officers, as well as conducting the departments hiring and promotional process. Jim is a certified Hostage Negotiator and has over Twenty years of hostage negotiations experience. Jim served nine years as the Team Commander on the HCPD’s Critical Incident Negotiations Team and helped train numerous negotiation teams. Jim is a past President of the South Carolina Crisis Negotiators Association and served as a founding council member of the National Council of Negotiation Associations sponsored by the Department of Justice, where he helped to write National Guidelines for Hostage Negotiation teams across the country.

COURSE DESCRIPTION: This course is designed to ensure a quality presentation of critical incident negotiation skills training for hostage and barricaded suicide negotiation teams, in order for them to bring about a peaceful resolution to critical incidents. This course is designed to teach the basic skills, techniques and concepts required of any critical incident negotiator, with an emphasis on communication and active listening skill development.

Topics Include:

• Introduction to Critical Incident Negotiations
• Critical Incident Negotiations Team Design
• Response Planning
• Team/Department Standard Operating Procedures
• “The First Forty-five Minutes”
• Working with Command
• Essential Communication Skills
• Active Listening Skills
• Throw Phone and other Communication Devices
• Primary and Coach working as a team
• Finding the Hook
• Documenting the Negotiation
• What is Negotiable
• Theories of Motivation
• Who is in Command?
• Antisocial Personality Disorder
• Borderline Personality Disorder
• Paranoid Personality Disorder
• Dependent Personality Disorder
• The Surrender Process
• Team Debriefing After the Incident
• Dealing with the Critical Incident
• Students will have two full days of working as a team while honing their skills in real life practical exercises

INSTRUCTIONAL GOAL: To provide the critical incident negotiator with the skills, techniques and basic concepts needed to bring about a peaceful resolution to a critical incident. The negotiator will learn the importance of negotiating as a team, as well as the roles and responsibilities of each team member assigned. An understanding as well as practical knowledge of these concepts and skills is fundamental for critical incident negotiation teams to be successful in bringing about a peaceful resolution to the critical incidents they will encounter.

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