"Hosted by the Southaven Police Department, Southaven, Mississippi"

Course Duration:  16hrs               Instructional Setting:  Classroom

COURSE DESCRIPTION: This course is designed to ensure a quality presentation of advanced supervisory and management skills for critical incident negotiation teams, with an emphasis on Leadership Styles, Critical Thinking Skills, and Common Mistakes made by Commanders and Leaders.

Topics Include: 

  • Command Leadership
  • Common Mistakes made by Team Commanders and Leaders
  • Planning
  • Budgeting
  • Policy Development
  • Team Building
  • Team Communication and Recognizing the Needs of Team Members
  • Dealing with Team Trauma and the Symptoms of PTSD
  • Stress Management for You and Your Team
  • Scenarios  

 INSTRUCTIONAL GOAL: This course is designed to provide the active Critical Incident Negotiation Team Commander and or Leader with the advanced skills, techniques and concepts needed to manage today’s Critical Incident Negotiation Teams. At the end of this course, the Team Commander and or Leader will be able to identify the stress and trauma their team experiences, as well as their individual needs, in order to provide the help they need during and after a critical incident.  An understanding as well as practical knowledge of these concepts and skills is fundamental for Critical Incident Negotiation Team Commanders and Leaders to successfully supervise and manage today’s Negotiation Teams. 

Instructor: LtJames C. Lilley, Retired, Certified Master Instructor. Jim has over 20yrs of Negotiations experience, nine of which were at the Command level. Jim is a Past President of the SCCNA, and a Forming Council Member of the National Council of Negotiation Associations, where in 2001, he was invited by the DOJ and the FBI to come to D.C. and help write National Guidelines for Negotiation teams Nationwide. 

Global Police Solutions, LLC is an Approved Industry Provider of Advanced Law Enforcement training throughout the United States and abroad.


“Professional Training for Today’s Law Enforcement”


Call Us Toll Free At:  855-4GPSTRAINING

Event Properties

Event Date 05-19-2022 8:00 am
Event End Date 05-20-2022 5:00 pm
Registration Start Date 01-04-2022
Capacity 40
Cut off date 05-13-2022
Individual Price $279.00
Location Southaven Police Department West Precinct
We are no longer accepting registration for this event

Location Map

Thank You

At Global Police Solutions, we believe the more you can get officers involved in the class, the more they will learn, and ultimately retain. For this reason, our instructors take a “Hands On” approach to teaching. We make your officers comfortable by providing drinks and snacks throughout our classes as well as use Giveaways to increase class participation. We do all this while conducting a relaxed and informal class which produces an environment conducive to learning. Come see the difference and experience todays Professional Law Enforcement instruction for today’s Law Enforcement Professional.

Toll Free 855-4GPSTRAINING (855-447-7872)

Post Office Box 216
Conway, S.C. 29528

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